Shopping in a refill shop can be intimidating if you've never done it before. There is no perfect way to shop at Em's and we are always there to help if you need it.
There are a few options you have to start with. You can either use our paper bags in store, bring your own containers, or order online for delivery in the SK7 are or click and collect and we will the weigh products out in paper bags for you. It's about whatever works for you!
Please ensure containers are clean where possible as mixing products can impact the quality, especially with cleaning products.
There are scales around the shop for you to weigh your empty container. We have chalk pens that wipe off easily that we can write the weight on with so you don't have to remember!
If your bottles have ml on their labels we can go off them if you are OK with that, and you don't need to weigh the paper bags.
Choose what products you would like and fill your containers/bags with however much you need. Please don't mix different products as they are priced differently.
We will weigh your filled container at the till and do the maths for you to work out the cost of the product.